We want to make it as easy as possible to arrive at Revue and get going. Whether you’re brand new to the platform, or whether you’ve published some issues on Revue already, you can use our Content Importer tool to bring over issues you’ve published and drafted on Substack.

Step 1: If you don’t have any published issues in your Revue account:

When you first sign up to Revue and head to your Issues overview, you’ll see a prompt asking if you already have a newsletter, and whether you want to import your previous issues:

Click ‘Get Started’, and move on to Step 2.

Step 1: If you have already published on Revue:

Go to your Issues page and Scroll down to the footer and click ‘Get started’. Move on to Step 2.

Step 2: Import your posts

After following either of the flows above, you’ll be taken to a page where you can upload a .zip file containing your work:

Note: this only works with your .zip files from Substack at the moment, but we’re planning on expanding our import tool to enable you to import from other platforms.

Downloaded your .zip file? Great! Click ‘Upload .zip file’ (see screenshot above) and select the correct file from your computer. You should see the file name next to the Upload button — double-check this is the right one (you can always click ‘Upload .zip file’ again to change it!).

Note: Safari has a feature where it may automatically unpack .zip files (so it will look like a folder when downloaded from Substack rather than a .zip). In order to re-create the .zip file, right click the folder and click ‘Compress “[the name of your export]”.

Click ‘Start import’, and our system will get to work processing your content. You’ll see a page confirming this, and you can safely navigate away while the cogs whir in the background. This should only take a few moments. You can refresh the page to check if the upload is finished — but don’t worry if it’s not. We’ll send you an email when everything’s ready.

Once the processing is complete, navigate to your Issues page to see your drafts and posts in all their glory. Sent issues will now appear on your Revue profile, marked as sent on their original sending date, and drafts will appear in the drafts section for you to jump back in.

That’s it, you’re all set. We’re so glad to have you here. Happy newslettering!

Troubleshooting

What if I see an error message after clicking ‘Start import’?

This usually means the file you’ve uploaded isn’t a .zip file, or doesn’t contain the exported posts from Substack. Please check you’ve downloaded the correct file from Substack, and that you are uploading a file in the .zip format.

What should the correct .zip file contain?

If you’re not sure whether you’ve got the right file, double click on it to unzip it. Open the unzipped folder, and you should see one more folder called “posts”, a file called “posts.csv”, and a file called “email_list_[your username].csv”. If you see those files, you’ve got the right .zip!

Why do some of my newsletter issues look different?

In order for your imported content to work with our system and standard themes, our tool converts certain formatting elements of your newsletters, so they might look different from what you’re used to. We do not edit or change any of your content, images, text formatting, links, and videos; which should all appear as expected. If something looks like it’s imported incorrectly, please let our support team know at support@getrevue.com.

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